Legal
Privacy Policy
This Privacy Policy explains how Boca Citizens Alliance (“Boca Citizens Alliance,” “we,” “us,” or “our”), a nonprofit organization, collects, uses, and protects information provided through our website and communications. We respect your privacy and collect only information reasonably necessary to carry out our programs, respond to inquiries, and provide requested communications.
1. Information We Collect
When you interact with Boca Citizens Alliance, we may collect information such as:
- Your name;
- Email address;
- Phone number;
- Information you submit through our contact forms;
- Inquiry category, subject, and message;
- Communication preferences; and
- Records of your consent to receive communications from us.
- If you choose to receive SMS text messages, we may collect and maintain your mobile phone number, SMS consent status, communication preferences, and related messaging records.
2. How We Use Your Information
We may use your information to:
- Respond to questions or requests;
- Provide program updates;
- Send appointment reminders;
- Send service announcements;
- Send civic or organizational information you have requested;
- Communicate with you regarding your participation or inquiries;
- Maintain records of communication preferences and consent; and
- Operate, maintain, and improve our website and services.
- We do not sell, rent, or trade your personal information.
3. SMS Text Messaging
If you voluntarily opt in to receive SMS messages from Boca Citizens Alliance, we may send you text messages regarding program updates, appointment reminders, and service announcements.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us at info@bocacitizens.org.
Consent to receive SMS messages is voluntary and is not a condition of using our website, submitting a contact form, participating in our programs, or receiving services.
4. Mobile Information and SMS Consent
We do not share, sell, rent, or disclose mobile phone numbers, SMS opt-in information, or SMS consent data to third parties or affiliates for marketing or promotional purposes.
Information related to your SMS consent will be used only to provide and support the communications you have requested.
We may use service providers that assist us in delivering communications or operating our technology systems. These providers may process information only as necessary to perform services on our behalf and may not use your SMS opt-in information or consent for their own marketing or promotional purposes.
5. Email Communications
If you have opted in to receive email communications, we may send you program or civic updates.
Emails that are subject to unsubscribe requirements will include an unsubscribe option. You may opt out of applicable email communications at any time.
6. How We Share Information
We may provide information to trusted service providers that assist us with activities such as website hosting, data storage, communications, technology services, or administrative operations.
These providers may use information only as necessary to provide services on our behalf.
We do not sell, rent, or trade personal information.
As stated above, mobile phone numbers, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our legal rights or the safety of our organization or others.
7. Data Retention and Security
We use reasonable administrative and technical safeguards designed to protect the personal information we maintain.
Access to submitted information is limited to authorized individuals and service providers who require access for legitimate organizational purposes.
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
8. Your Choices
You may contact us to:
- Ask what personal information we maintain about you;
- Request correction of inaccurate information;
- Request deletion of information where applicable;
- Change your communication preferences; or
- Ask questions about our privacy practices.
- To stop receiving SMS messages, reply STOP.
- For SMS assistance, reply HELP.
- You may also contact us at info@bocacitizens.org.
9. Third-Party Websites
Our website may contain links to websites operated by third parties. Boca Citizens Alliance is not responsible for the privacy practices, security, or content of websites we do not control.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable requirements.
Any revised Privacy Policy will be posted on this page.
11. Contact Us
If you have questions regarding this Privacy Policy or our handling of personal information, contact:
- Boca Citizens Alliance
- Email: info@bocacitizens.org